Professional Certificate: Ai In Office Administration

Master ChatGPT & Gemini to automate tasks, boost productivity, and build a future-proof administrative management career

What you'll learn

Master core admin tasks and integrate essential AI tools into your daily workflow.

Leverage AI to write professional emails, manage complex schedules, and summarize documents.

Streamline your administrative processes by using AI for data analysis and automating repetitive tasks.

Elevate your role from task execution to strategic support with AI-driven insights and ethical best practices.

Requirements

For a better learning experience, we suggest you to use a laptop / mobile phone / pen and paper for taking notes, highlighting important points, and making summaries to reinforce your learning.

Description

Are you an administrative professional feeling overwhelmed by repetitive tasks and the constant pressure to do more with less? Do you see the rise of Artificial Intelligence and wonder how you can leverage it to not just keep up, but to get ahead in your career?This Professional Certificate is your definitive answer. This is not a theoretical overview of AI; it is a practical, hands-on, career-focused program designed to transform you into an indispensable, AI-powered administrative professional. We will teach you how to move beyond the daily to-do list and become a more strategic, efficient, and valuable asset to your team by mastering the most transformative technology of our time.In this comprehensive course, you will:Master AI-Powered Productivity: Learn to use foundational AI tools like ChatGPT and Gemini to automate your most time-consuming daily tasks, from drafting professional emails and memos to managing complex schedules and transcribing meeting minutes.Enhance Your Communication & Document Skills: Use AI-powered writing assistants to achieve the perfect tone and clarity in all your communications. Learn to instantly summarize lengthy reports and extract key information from dense documents, saving hours of work.Elevate Your Strategic Support: Go beyond basic administrative duties by using AI for foundational data analysis, creating insightful reports, and proactively identifying opportunities for workflow automation in your office.Become a Leader in the AI-Powered Office: Understand the crucial ethical considerations of using AI, including data privacy and bias, to ensure you are a responsible, trusted, and forward-thinking professional.This course is different. Unlike generic AI programs, every lesson, example, and project in this certificate is designed specifically for the real-world scenarios you face as an administrative professional. We focus on hands-on application, not just theory. You will learn by doing, following a step-by-step curriculum that takes you from the core foundations of the modern digital office to the advanced application of AI in your daily workflow.Throughout our five core modules, we will cover everything from mastering digital communication and advanced cloud-based document management to hands-on labs with ChatGPT and Gemini. You will then apply these new skills to transform your core tasks: creating intelligent correspondence, managing schedules with AI assistance, and turning raw data into professional reports. Finally, you will learn how to combine these skills to increase your strategic impact and position yourself for the next step in your administrative career.By the end of this course, you will not just be proficient in the latest AI tools. You will have a new way of thinking about your role. You will possess a clear, strategic plan to apply these skills to your work, saving you time, reducing stress, and positioning you as an indispensable, future-proof leader in the world of office administration.Enroll today and begin your transformation into the administrative professional of the future.Course provided by MTF Institute of Management, Technology and FinanceMTF is the global educational and research institute with HQ at Lisbon, Portugal, focused on business & professional hybrid (on-campus and online) education at areas: Business & Administration, Science & Technology, Banking & Finance. MTF R&D center focused on research activities at areas: Artificial Intelligence, Machine Learning, Data Science, Big Data, WEB3, Blockchain, Cryptocurrency & Digital Assets, Metaverses, Digital Transformation, Fintech, Electronic Commerce, Internet of Things. MTF is the official partner of: IBM, Intel, Microsoft, member of the Portuguese Chamber of Commerce and Industry.MTF is present in 217 countries and has been chosen by more than 860 000 students.Course Author:Dr. Alex Amoroso is a seasoned professional with a rich background in academia and industry, specializing in research methodologies, strategy formulation, and product development. With a Doctorate Degree from the School of Social Sciences and Politics in Lisbon, Portugal, where she was awarded distinction and honour for her exemplary research, Alex Amoroso brings a wealth of knowledge and expertise to the table.In addition to her doctoral studies, Ms. Amoroso has served as an invited teacher, delivering courses to a wide range of students from undergraduate level to business professionals and executives. Currently, as Head of the School of Business and Management at MTF, she leads the Product Development academic domain. At EIMT, where she also supervises doctoral students, Ms. Amoroso offers advanced instruction in research design and methodologies. Furthermore, she serves as a Research Consultant.In synergy between academical and business experience, Ms. Amoroso achieved high results in business career, leading R&D activities, product development, strategic development, market analysis activities in wide range of companies. She implemented the best market practices in industries from Banking and Finance, to PropTech, Consulting and Research, and Innovative Startups.Alex Amoroso's extensive scientific production includes numerous published articles in reputable journals, as well as oral presentations and posters at international conferences. Her research findings have been presented at esteemed institutions such as the School of Political and Social Sciences and the Stressed Out Conference at UCL, among others.With a passion for interdisciplinary collaboration and a commitment to driving positive change, Alex Amoroso is dedicated to empowering learners and professionals for usage of cutting edge methodologies for achieving of excellence in global business world.

Overview

Section 1: Introduction

Lecture 1 Course overview

Lecture 2 Welcome to MTF

Section 2: Module 1: Foundations of the Modern, AI-Ready Office

Lecture 3 Lesson 1.1: The Strategic Admin Pro in the AI Era

Lecture 4 Lesson 1.2: Essential Digital Communication Management

Lecture 5 Lesson 1.3: Digital Calendar & Schedule Mastery

Section 3: Module 2: Core Administrative Tasks & Digital Streamlining

Lecture 6 Lesson 2.1: Advanced Document Management in the Cloud

Lecture 7 Lesson 2.2: Digital Task and Project Management

Lecture 8 Lesson 2.3: Efficient Data Entry & Information Management

Section 4: Module 3: AI Fundamentals & Essential Tools for Admins (Hands-on)

Lecture 9 Lesson 3.1: Understanding Essential AI Concepts for Admins

Lecture 10 Lesson 3.2: Getting Started with Foundational AI Tools (Hands-on Lab)

Section 5: Module 4: AI-Powered Productivity: Daily Tasks Transformed

Lecture 11 Lesson 4.1: AI for Smart Communication & Professional Correspondence

Lecture 12 Lesson 4.2: AI for Advanced Scheduling & Meeting Management

Lecture 13 Lesson 4.3: AI for Intelligent Document & Information Management

Section 6: Module 5: Leveraging AI for Enhanced Efficiency & Strategic Support

Lecture 14 Lesson 5.1: AI for Basic Data Analysis & Reporting

Lecture 15 Lesson 5.2: Automating Workflows with AI & Integrations

Lecture 16 Lesson 5.3: The AI-Powered Administrative Professional: Strategic Impact & Ethic

Section 7: Next steps

Lecture 17 Next steps

Lecture 18 Bonus Section: Next Steps

This course is for aspiring and current Office Administrators, Secretaries, and Executive Assistants who want to master modern office productivity and integrate AI tools to enhance their efficiency and strategic value. It is for administrative professionals seeking to upskill and streamline their workflows.