Soft Skills Masterclass - 3 In 1, Communication, Leadership

Leadership | Teamwork | Communication | Soft Skills Training | Soft Skill | Personality Development | Skill Development

What you'll learn

Master The Art Of Soft Skills: Boost Your Career And Personal Growth

Communicate With Confidence: Develop Interpersonal Skills That Matter

Lead With Purpose: Transform Into A Charismatic & Effective Leader

Work Smarter, Not Harder: Learn The Power Of Teamwork & Collaboration

Conflict Resolution: Learn To Handle Challenges With Ease & Grace

Requirements

No prior skills or experience are required to take this course on soft skills. This course is designed for individuals of all levels and backgrounds, including those new to the topic or with limited prior experience. The only requirement is a desire to improve one's personal and professional skills. No additional tools or equipment are required, as all materials and resources will be provided within the course platform.

Description

Do you want to be a leader who inspires, communicates effectively, and builds successful teams? Do you want to stand out in the job market and excel in your personal and professional life? Then this is the course for you!This comprehensive course on Soft Skills will teach you everything you need to know about enhancing your personal and professional effectiveness. With a focus on Leadership, Teamwork, Communication, and more, this course will provide you with the tools and skills you need to succeed.You will learn how to communicate with confidence, develop strong leadership skills, build successful teams, and much more. You will also learn how to handle conflicts with ease, manage your time effectively, and enhance your emotional intelligence. By the end of the course, you will be equipped with the skills and knowledge you need to achieve your goals and unlock your potential.This course is designed for individuals of all levels and backgrounds, including recent graduates, mid-career professionals, entrepreneurs, and anyone who wants to improve their soft skills. No prior skills or experience are required; all you need is a desire to learn and grow.In this course, you will have access to high-quality video lectures, interactive quizzes, and a supportive learning community. Our experienced instructor will guide you every step of the way and provide you with the tools and resources you need to succeed.So what are you waiting for? Join the thousands of students who have already transformed their lives with this comprehensive course on Soft Skills. Start learning today and unlock your full potential!

Overview

Section 1: Welcome To Your Soft Skills Masterclass!

Lecture 1 Soft Skills Masterclass Introduction

Lecture 2 5 Actionable Insights To Help You Start Improving Your Soft Skills Now!

Section 2: Welcome to the Teamwork Section!

Lecture 3 Defining Teamwork

Lecture 4 The Importance Of Teamwork In The Workplace

Lecture 5 The Benefits Of Effective Teamwork

Section 3: Team Structures And Team Dynamics

Lecture 6 Different Types Of Team Structures

Lecture 7 The Role Of The Team Leader

Lecture 8 The Importance Of Clear Communication

Lecture 9 Understanding And Managing Conflict Within A Team

Section 4: Building And Maintaining A Strong Team

Lecture 10 How To Effectively Onboard New Team Members

Lecture 11 Setting Team Goals And Objectives

Lecture 12 Managing And Motivating The Team

Lecture 13 Recognizing And Rewarding Team Members

Section 5: Collaboration And Problem-Solving

Lecture 14 Techniques For Effective Collaboration

Lecture 15 Encouraging Creativity And Innovation Within The Team

Lecture 16 Problem-Solving Strategies

Section 6: Remote Teams Management

Lecture 17 The Challenges Of Remote Teamwork

Lecture 18 Communication And Collaboration Tools

Lecture 19 Best Practices For Remote Team Management

Section 7: High Performing Teams

Lecture 20 Characteristics Of High-Performing Teams

Lecture 21 Strategies For Building And Maintaining A High-Performing Team

Lecture 22 Case Studies Of High-Performing Teams

Section 8: Team Development Process, Assessing Team Performance, Improvement Action Plan

Lecture 23 The Team Development Process

Lecture 24 Techniques For Assessing Team Performance

Lecture 25 Developing Action Plans For Improvement

Section 9: Lean Management In Teamwork

Lecture 26 Defining Lean Management

Lecture 27 The Principles Of Lean Management

Lecture 28 Implementing Lean Management Within A Team

Section 10: Conflict Management

Lecture 29 Understanding The Causes Of Conflict Within Teams

Lecture 30 Techniques For Effective Conflict Resolution

Lecture 31 Strategies For Preventing Future Conflicts

Lecture 32 Review Of Key Concepts

Section 11: Conclusion To The Teamwork Section

Lecture 33 Conclusion

Lecture 34 Additional Resources For Further Learning.

Section 12: Communication Introduction

Lecture 35 Welcome To The Communication Section!

Section 13: The 7 C’s: Clarity, Concise, Concrete, Correct, Coherent, Complete & Courteous

Lecture 36 Introduction To The 7Cs Of Communication Principle

Lecture 37 Clarity: Learn How To Communicate To Be Understood – 3 Top Tips

Lecture 38 Concise: Learn 3 Communication Tips For Brevity & Impact

Lecture 39 Concrete: Make Sure Your Communication Is “Grounded” In Reality

Lecture 40 Correct Communication: Learn How To Be Factual For Higher Impact

Lecture 41 Learn Coherent Communication With 5 Rules For Logic And Consistency

Lecture 42 Complete Communication: The Whole Truth And Nothing But The Truth

Lecture 43 Courteous Communication Will Set You Apart And Open Doors

Section 14: Oral Communication: 1 to 1, 1 to Many, Speeches, Interviews & Much More

Lecture 44 3 Ways To Communicate Effectively In A 1:1 Face To Face Interaction Or Meeting

Lecture 45 Effective Communication When You Speak To An Audience (1 To Many)

Lecture 46 The Interview: A Career-Critical Opportunity For Effective Communication

Lecture 47 Formal & Public Speaking: 9 Tips To Boost Your Performance

Lecture 48 The Academic Conference Presentation To Your Peers & Profs!

Lecture 49 Oral Communication: 6 Tips For Telephone Calls And Customer Interaction

Section 15: Meaningful & Mindful, Messages, Medium & Meetings (Zoom, Teams & In Person)

Lecture 50 Meetings, Meetings, Meetings: Yes You Can Make Them Effective

Lecture 51 Online Meetings: You’re On Mute! How To Max Your Mic

Lecture 52 Meaningful Communication: Take Your Message To The Next Level

Lecture 53 Learn The Medium (Types) Of Communication

Lecture 54 Learn More About The Medium (Types) Of Communication

Lecture 55 Mediums Of Communication: Learn How To Choose The Right One

Lecture 56 Mediums Of Communication: More Tips To Choose The Right One

Lecture 57 Microsoft Teams For Communication: 5 Hot Tips You Need To Know

Lecture 58 Zoom Meetings: Don’t Be A Post Pandemic Zoom Zombie

Lecture 59 The Message Really Matters In Communication: But What Is It Exactly?

Lecture 60 Learn Mindful Communication: Don’t Be A Mindless Goldfish! Stay Present

Section 16: Models Of Communication: Linear, Aristotle, Laswell, Berlo, Osgood & Schramm

Lecture 61 Linear Model Of Communication: Components & Factors

Lecture 62 Linear Model Of Communication: Learn Examples & Benefits

Lecture 63 The Aristotle Model Of Communication: Convincing Oratory

Lecture 64 Laswell’s Communication: 5 Part Model For Analysing Mass Communication

Lecture 65 Laswell Communication Model: A Practical Example To Explain

Lecture 66 Communication Models: Shannon Weaver’s Encoders, Decoders & Noise

Lecture 67 The Berlo Communication Model: Sender & Receiver

Lecture 68 The Berlo Communication Model: Message & Channel

Lecture 69 Learn The Interactive Communication Model: Encoder-Source-Decoder

Lecture 70 Learn The Interactive Communication Model: Noise, Barriers & Criticisms

Lecture 71 Osgood Schramm Model Of Circular Communication

Lecture 72 The Westley & Maclean Model Of Interpersonal & Mass Communication

Section 17: Understanding Others Better, Be Understood & 10x Your Communication Skills

Lecture 73 Understanding Others For Effective Communication: 5 Top Tips

Lecture 74 Learn 5 Ways To Start Understanding Others & Improve Your Communication

Lecture 75 Improve Your Communication: Be Understood Better

Lecture 76 Boost Your Communication Skills: Be understood better

Lecture 77 Be Understood Better To Communicate More Effectively

Section 18: Noise In Communication: Emotions, Culture, Bias, Workplace & Generations

Lecture 78 Learn About Noise In Communication: Physiological Barriers

Lecture 79 Learn About Noise In Communication: Emotional Barriers

Lecture 80 Learn About Noise In Communication: Examples Of Emotional Barriers

Lecture 81 Noise & Communication: Overcoming Emotions – Anger, Pride, Anxiety

Lecture 82 Noise & Communication: Overcoming Emotions & Taking Responsibility

Lecture 83 Noise & Communication: Culture, Religion, Nationality

Lecture 84 Noise & Communication: Stereotypes, Prejudice, Signs & Symbols

Lecture 85 Overcoming Cultural Noise & Barriers To Achieve Effective Communication

Lecture 86 Achieve Effective Communication With The Right Approach To Cultural Barriers

Lecture 87 Noise - Communication Barriers In The Workplace And How To Overcome Them

Lecture 88 Noise - Barriers To Communication In The Workplace And Overcoming Them

Lecture 89 Noise - Barriers To Communication In The Workplace – Technology And Grapevines

Lecture 90 Noise - Dealing With Multi-Generational Barriers To Workplace Communication

Lecture 91 Noise In Workplace Communication – Mobile, Data And Technology

Section 19: Internal Business Communications: Tools To Boost Collaboration & Relationships

Lecture 92 Internal Business Communication Fosters Improved Collaboration And Relations

Lecture 93 Internal Business Communication – What It Is And Why You Need It

Lecture 94 Internal Business Communications – Whose Responsibility Is It?

Lecture 95 Internal Business Communications - Top Reasons Why You Can’t Ignore It

Lecture 96 Internal Communication Improves Employee Experience

Lecture 97 4 Internal Communication Challenges to Tackle

Lecture 98 Internal Business Communications – How You Communicate With Your Team

Section 20: More C’s: Charisma, Content, Calls To Action & Collaborative Communications

Lecture 99 Content And Relational Communication – Definitions And Considerations

Lecture 100 Charismatic Communication - Why Do Some People Radiate Confidence?

Lecture 101 Charismatic Communication - Developing Charismatic Communication Skills

Lecture 102 Charismatic Communicators Are Good Storytellers

Lecture 103 Calls To Action In Communication - Why You Need A CTA

Lecture 104 Calls To Action In Communication – 2 Tips To Write A Killer CTA

Lecture 105 Calls To Action In Communication – 3 More Tips To Write A Killer CTA

Lecture 106 Calls To Action In Communication – Even More Tips To Write A Killer CTA

Lecture 107 Collaborative Communications To Drive Productivity And Team Work

Lecture 108 Top 10 Collaborative Communication Skills

Section 21: Academic Theories Of Communication: Linguistics, Semiotics & Sociolinguistics

Lecture 109 Academic Communication Theories - Discourse Analysis

Lecture 110 Academic Communication Theories: Real World Applications Of Discourse Analysis

Lecture 111 Academic Communications Theories: What Is Linguistics

Lecture 112 Academic Communication Theories: Mass Communication

Lecture 113 Academic Theories: Types Of Mass Communication – Broadcast, Radio

Lecture 114 Academic Communication Theories: Mass Media – Outdoor, Transit and Digital

Lecture 115 Academic Theories: Advantages Of Mass Communication

Lecture 116 Academic Theories: Negatives Of Mass Communication

Lecture 117 Academic Theories: Organizational Communication – 4 Types

Lecture 118 Academic Communication Theories: Goals Of Organisational Communication

Lecture 119 Academic Communication Theories - Pragmatics

Lecture 120 Academic Communication Theories: Semiotics

Lecture 121 Academic Communication Theories: Sociolinguistics

Section 22: Technology & Trends In Communication: Social Media, AI, Wearables, Workplace

Lecture 122 Technology & Trends: How Social Media Has Affected Communication

Lecture 123 How Social Media Has Affected Communication – Boredom, Consumption, Social Cues

Lecture 124 How Social Media Has Affected Communication – Self-Expression, Urgency, Values

Lecture 125 How Social Media Has Affected Communication – #Nofilter, 140 Characters & Emojis

Lecture 126 5 Ways Social Media Has Affected Communication –Community, Audience & Disruption

Lecture 127 Technology & Trends: Collaborative Communication Tools For Workplace & Teams

Lecture 128 Technology & Trends: Collaborative Communication Tools

Lecture 129 Technology & Trends: Wearable Tech And Communication

Lecture 130 Technology & Trends In Communication: Hey Google, Teach Me About AI

Lecture 131 Technology & Trends: Communication And Artificial Intelligence

Lecture 132 Technology & Trends In Communication: Omni-Channel Communication

Lecture 133 Technology & Trends: 5 Benefits Of Omni-Channel Communication

Section 23: Inspiring Communicators

Lecture 134 Inspiring Communicators: Clinton, King, Churchill & Winfrey

Lecture 135 Inspiring Communicators: Lincoln, Mother Teresa, Reagan

Lecture 136 Inspiring Communicators: Lady Gaga, Billy Graham and Jack Welch

Lecture 137 Inspiring Communicators: Steve Jobs, Howard Schultz, Virginia Rometty

Lecture 138 Inspiring Communicators: Warren Buffett, Christine Lagard

Section 24: Oops Communications: PR Disasters, Business Failures, War Time & Plane Crashes

Lecture 139 Oops Communications – Worst Examples In Business – Wells Fargo

Lecture 140 Oops Communications – Worst Business Examples – Yahoo

Lecture 141 Oops Communications – Worst Examples Of History – Tragic Plane Crashes

Lecture 142 Oops Communications – Worst Examples – Environmental Catastrophes

Lecture 143 Oops Communications – Worst Examples – The Bombing Of Nagasaki

Lecture 144 Oops Communications – Worst Examples – Cold War, Cold Shoulder

Lecture 145 Oops Communications – Worst Examples Of Global Brand Damage

Section 25: New Trends In Communication: Remote Work, Unified Cloud Communication Channels

Lecture 146 Introduction To New Trends In Communication

Lecture 147 Trends In Communication: Remote Work, Unifying Communication Channels, Chat Apps

Lecture 148 Trends In Communication: Cloud-Based Tools, Zoom Fatigue, Mobile-First

Lecture 149 Trends In Communication: Digitised HR, Virtual Learning, User Experience

Lecture 150 Technology In Communication: Artificial Reality & Virtual Reality

Lecture 151 Technology In Communication: Live Stream, Webinars, Video Conferences

Lecture 152 Conclusion - Impact Of New Technology & Trends In Communication

Section 26: Leadership Introduction

Lecture 153 Leadership Introduction

Section 27: Leadership Models - 7 Leadership Models To Fit Your Leadership Style

Lecture 154 The Importance Of Leadership Models On Your Leadership Journey

Lecture 155 Autocratic Or "Do As I Say" Style Of Leadership

Lecture 156 Authoritative Or "Visionary" Style Of Leadership

Lecture 157 Pace Setting Or "Do As I Do" Style Of Leadership

Lecture 158 Democratic Or "What Do You Think?" Style Of Leadership

Lecture 159 Coaching Or "Consider This" Style Of Leadership

Lecture 160 Affiliative Or "People Come First" Style Of Leadership

Lecture 161 Laissez-Faire Or "Do Your Best" Style Of Leadership

Section 28: Empathy - Lets You Understand & Connect With People

Lecture 162 Tips To Lead Effectively With Compassion & Intelligence

Lecture 163 Be Open To Different Perspectives

Lecture 164 Practice Active Listening To Demonstrate Empathy

Lecture 165 Open & Transparent Communication For Leading With Empathy

Lecture 166 Lead With Empathy By Demonstrating Compassion

Lecture 167 It Is Important For A Leader To Remain Optimistic

Lecture 168 Set The Example Of Leading With Empathy And Commit To Self-Care

Section 29: Action - Great Leaders Inspire Through Action

Lecture 169 As A Leader You Need To Get Things Done. Only Action Produces Results

Lecture 170 Action Centred Leadership Is A Way Of Balancing Task, Team, And Individual

Lecture 171 Start With Why: How Great Leaders Inspire Everyone To Take Action

Lecture 172 4 Reasons Taking Action Is Crucial In Achieving Success

Lecture 173 Become An Action-Minded Leader By Mastering Your Own Time

Lecture 174 As A Leader You Also Need A Way Of Organising Your Own Tasks - Kanban

Lecture 175 Use Kanban Boards To Drive Actions And Progress In Your Team

Section 30: Diversity - Harness The Power Of Diversity & Inclusivity

Lecture 176 Diversity Leadership Drives Creativity, Innovation, Performance & Growth

Lecture 177 Achieving Benefits From Diversity Requires Inclusive Leadership

Lecture 178 Daily Practices For Inclusive Leadership

Lecture 179 How To Create A Safe And Supportive Environment For Your Team

Lecture 180 How To Be An Inclusive Leader

Lecture 181 Working For A Leader Who Doesn’t Value Diversity - Exclusive Leadership

Lecture 182 Leadership In A Multicultural Environment

Lecture 183 Examples Of Understanding Local Culture, Japan, India

Section 31: Ethics - Create A Culture Of Respect For Ethics

Lecture 184 Ethical Leadership Is Centred Around Appropriate Conduct

Lecture 185 Ethical Leadership Principles - Honesty, Justice, Respect, Community, Integrity

Lecture 186 Ethical Leadership Examples

Lecture 187 How To Improve Your Ethical Leadership Skills

Lecture 188 The Importance Of Ethical Leadership

Lecture 189 Which Are The Traits Of An Ethical Leader?

Lecture 190 “Smartest Guys In The Room” Enron’s Grand Failure of Ethical Leadership

Lecture 191 All Ethics Out The Window By Entire Management - The Satyam Scandal

Section 32: Resilience - The Trait That Helps Leaders To Keep Going

Lecture 192 What Does Resilient Leadership Mean & The Characteristics Of Resilient Leaders?

Lecture 193 What Practices Do Resilient Leaders Follow?

Lecture 194 Resilient Leadership Strategies : Lessons, Me-Time, Open Mindedness & Experience

Lecture 195 Resilient Leadership Strategies: Perspective & Emotional Intelligence

Lecture 196 Resilient Leadership Strategies: North Star, Exercise, Triggers, Overcoming Fear

Lecture 197 Resilient Leadership Strategies: Driving Forces, Business Rules & Breath

Lecture 198 Business Leadership In The 4th Industrial Revolution

Lecture 199 Leadership Quotient For IT Leaders

Section 33: Skills, Story-Telling, & Self-Leadership

Lecture 200 Storytelling Leads People To Connect With A Vision Through Their Emotions

Lecture 201 Pringles Turnaround Story To Learn How To Use Storytelling

Lecture 202 Great Leaders Are Trustworthy

Lecture 203 Great Leaders Ignite Passion In People & Display Their Own

Lecture 204 Great Leaders Are Vulnerable So They Can Build Relationships

Lecture 205 Great Leaders Make Change Look Easy By Balancing EQ + IQ

Lecture 206 Great Leaders Motivate People By Giving Them Autonomy

Lecture 207 Great Leaders Motivate People By Helping Them Master Their Craft

Lecture 208 Great Leaders Motivate People By Lifting Them To A Higher Purpose

Lecture 209 Great Leaders Keep Their Ego In Check

Lecture 210 Great Leaders Coach And Mentor The Next Level

Lecture 211 Great Leaders Manage The Player-Coach Role

Section 34: High Performance Business Leaders

Lecture 212 Elon Musk

Lecture 213 Jamie Dimon

Lecture 214 Steve Jobs

Lecture 215 Bill Gates

Lecture 216 Ray Kroc

Lecture 217 Andrew Carnegie

Lecture 218 Walt Disney

Lecture 219 Henry Ford

Lecture 220 Warren Buffett

Section 35: Inspiring Authors On Leadership

Lecture 221 Dare To Lead By Brene Brown

Lecture 222 No Bullshit Leadership By Chris Hirst

Lecture 223 Leaders Myth And Reality By Stanley A. McChrystal

Lecture 224 Leaders Eat Last By Simon Sinek

Lecture 225 Extreme Ownership By Jocko Willink & Leif Babin

Lecture 226 Why Should Anyone Be Led by You? By Gareth R. Jones & Rob Goffee

Lecture 227 Strengths-Based Leadership By Barry Conchie & Tom Rath

Lecture 228 The 15 Commitments of Conscious Leadership by Chapman, Jim Dethmer & Kaley Klemp

Lecture 229 No Rules Rules By Erin Meyer and Reed Hastings

Lecture 230 Lead With A Story By Paul Smith

Section 36: People - Great Leaders Who Changed The World Through Leadership

Lecture 231 Lord Admiral Nelson – Inspiration Leader Of The British Fleet

Lecture 232 Sir Winston Churchill – “Never Give Up” War Time Hero & Orator

Lecture 233 Nelson Mandela – World’s Most Loved Reconciliatory

Lecture 234 Mahatma Gandhi – Non-Violent Steadfast & Compassionate Leader

Lecture 235 Millicent Fawcett – Anti-Establishment Campaigner For Women’s Rights

Lecture 236 Oliver Cromwell – Civil War Leader Who Stood Up To Kings

Lecture 237 Abraham Lincoln – Autocratic Leader Who Abolished Slavery

Lecture 238 John F Kennedy – “Ask Not What Your Country Can Do For You”

Individuals who are looking to boost their career growth and advancement,Recent graduates or entry-level professionals who want to stand out in the competitive job market,Mid-career professionals who want to up-skill and stay relevant in their field,Entrepreneurs and small business owners who want to enhance their leadership skills,Individuals who want to improve their interpersonal and communication skills,Team leaders and managers who want to enhance their team-building and conflict resolution skills,Anyone who wants to develop a strong foundation in soft skills and gain an edge in their personal and professional lives