Requirements Elicitation for Business Analysts: Interviews
Requirements Elicitation for Business Analysts: Interviews
MP4 | Video: 720p | Duration: 1:29:32 | English | Subtitles: VTT | 926.0 MB
MP4 | Video: 720p | Duration: 1:29:32 | English | Subtitles: VTT | 926.0 MB
Interviews are the most popular way to elicit project requirements. They also help business analysts and project managers understand the project from the user's point of view. This course reviews interview techniques that help build relationships with project stakeholders and obtain accurate information about the project needs. Angela Wick helps you identify when to use interviews for requirements gathering, who to interview, and how to plan, conduct, and follow up on interviews.
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
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Topics include:
- Choosing to use interviews
- Selecting the right person to interview
- Planning interview questions
- Building rapport in an interview
- Choosing probing questions
- Listening and taking notes
- Analyzing and reviewing notes before following up