Doug Turk, Philip Bligh, «CRM Unplugged: Releasing CRM's Strategic Value»
Doug Turk, Philip Bligh, «CRM Unplugged: Releasing CRM's Strategic Value»
Wiley | ISBN 0471483044 | 2004 Year | PDF | 1,68 Mb | 224 Pages
Wiley | ISBN 0471483044 | 2004 Year | PDF | 1,68 Mb | 224 Pages
Building and maintaining a customer-centered enterprise cost-effectively is a hot topic and key business issue. This book provides the definitive work on how to derive return from investment. It shows readers strategies for successful CRM implementation into a company, and how to achieve a good ROI through CRM, and also details best practices.
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My other uploaded eBooks (1900+) - links and descriptions
Другие книги, закаченные мной (более 1900) - ссылки и библиографические данные
New! version 6 (May 03 2006) [1,12 Mb] | Format: txt
Download eBooks list from Mytempdir
Download eBooks list from Rapidshare
If the book from the list is n...рабочих ссылках в моих постах.