ITIL Foundation Exam LiveLessons

Get the extra confidence and additional training you need to earn your ITIL Foundation Certificate in IT Service Management and jump forward in your IT career!

ITIL Foundation Exam LiveLesson is a streaming video that contains more than 11 hours of instructor-led presentations in an easy-to-follow format, providing both foundational reinforcement of ITIL Foundation Exam topics and exam preparation tips, tricks, and sample questions. The video tackles ITIL 2011’s key concepts, process activities, roles, and vocabulary found on the newest AXELOS syllabus (version 5.5), all through a fun and thorough teaching style from a leading Certified ITIL Expert and Master Trainer. Don't be left behind by using outdated ITL V3-edition materials; ITIL Foundation Exam LiveLessons will help ensure your success!

Skill Level

* All Levels

What You Will Learn

* ITIL key concepts, vocabulary, models, roles, and relationships
* The main processes of ITIL’s five core publications: Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement
* How these processes contribute to making an IT organization manageable, efficient, and effective
* Memorization tricks to help you retain and recall the most challenging information
* Strategies for tackling the exam, including tactics for breaking down questions and spotting keywords
All with Jill’s fun and well-appreciated teaching style and approach, tied to real-world examples!

Who Should Take This Course

* Anyone studying to take the ITIL Foundations exam or who wants to learn more about ITIL