Lean Six Sigma PAX

Posted By: Zax

Lean Six Sigma

Lean Six Sigma
101 Pages
Author: Michael L. George
Publisher: McGraw-Hill Category: Business & Economics
ISBN: 0071385215 General Business
Format: Hardcover
Publication Year: 2002
So what is Lean Six Sigma?
Lean Six Sigma is a methodology that maximizes shareholder value by achieving the fastest rate of improvement in customer satisfaction, cost, quality, process speed and invested capital.
The fusion of Lean and Six Sigma is required because:
Lean cannot bring a process under statistical control
Six Sigma alone cannot dramatically improve process speed or reduce invested capital.

Leaning Into Six Sigma
97 Pages
Author: Barbara Wheat, Chuck Mills, Mike Carnell Edition Description: Illustrated
Publisher: McGraw-Hill Category: Business & Economics
ISBN: 0071414320 General Business
Publication Year: 2003

The Six Sigma concept and Total Cycle Time (Lean Enterprise) were two of the key initiatives undertaken by Motorola back in the mid-1980s that I was fortunate enough to be a part of.
This continuous improvement methodology works, as evidenced by the fact that many companies and quality consultants are deploying it correctly. Even the worldwide organization of the American Society for Quality will be establishing a new certification exam for Six Sigma Black Belts, which truly demonstrates how institutionalized the Six Sigma process has become.
This is the type of book you want every company employee, especially executive leaders and middle managers, to read before you start your Lean/Six Sigma deployment. Everyone effects change in an organization and can relate to the various characters and their roles in this book.

The book captures the true spirit of Six Sigma and continuous
improvement that made Motorola great and I am sure it will be appreciated
by all implementing or looking to implement a Six Sigma
deployment today.
—John A. Lupienski
Motorola, Inc.

What is Lean Six Sigma
Author: George, Mike/ Rowlands, David/ Kastle, Bill
Publisher: McGraw-Hill
Year Published: 2003

In their own words
We talked to a range of people whose companies had started using Six Sigma or Lean Six Sigma. Here’s what a few of them told us about getting involved:

From Heather Presley of the City of Fort Wayne: “Don’t get involved unless you’re completely committed to making the end result happen. There were days I would look at that process and think there was no way we could get the kind of results we were looking for. It really takes tenacity. But you also don’t have to fight all the fights alone.” She also comments that, “If your organization is always going for the big win, they will probably have quite a few failures. But if you get people trained to THINK in terms of process improvement, they’ll be better employees.”

Ashish Merchant joined Western Union right out of business school just a few years ago. He works in their international money transfer business, a rapidly growing unit within Western Union. In 2002, he was offered the chance to go through Green Belt training. “I saw quickly that this was not rocket science. It has a lot of common logic, but it’s also a disciplined approach.” He notes that “Some people teach Six Sigma like it’s gospel. But that’s not a good approach. You need to go through the discipline but use what’s right for your project. Don’t leave common sense at the door.” He’s also discovered that he can apply what he’s learned on the job everyday. “You can improve productivity remarkably on-the-job by using even simple methods.”

Barry Shook, a manager at Xerox, moved out of manufacturing into the business services arm of the company. He’s seen that practicing Lean and Six Sigma techniques has not only improved their operations, but is also becoming a competitive edge in his business. “One of our clients recently decided to introduce Six Sigma methods in their company. So they’re looking for vendors who know what Six Sigma means and have incorporated it into their own environment,” he remarks. “For each and every one of us to be successful, it is our responsibility to provide our customers with world class service. That doesn’t mean being reactive, that means being proactive. Lean Six Sigma gives you the steps, tools, and methodology to take you to that level.”