Quality Management for Business Excellence
Quality Management for Business Excellence
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 3.5 Hours | Lec: 102 | 1.22 GB
Genre: eLearning | Language: English
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 3.5 Hours | Lec: 102 | 1.22 GB
Genre: eLearning | Language: English
Who should take this course?
Are you new to Quality and want to start with a strong foundation of Quality Management concepts?
Are you appearing in any certification exam such as PMP, CQA, CQE and want to refresh your understanding of Quality Management?
Are you working in the field of Quality Management and want to refresh your knowledge?
Here is what everyone in the organization should know:
Definitions of Quality
How can you achieve quality if you don't understand what quality is?
Why business need to produce quality product?
Difference between Quality and Grade
Difference between Quality Assurance and Quality Control
Quality Management System
History of Quality
Quality Tools
Learn about seven basic quality tools.
Quality Costs - or the Cost of Poor Quality (COPQ)
Prevention cost, appraisal cost, internal failure costs and external failure costs
Quality Awards - Deming Award, EFQM and MBNQA
In this section you will learn about these three top global quality awards.
Quality Gurus - Edwards Deming, Joseph Juran and Philip Crosby.
In this section learn about the life and teachings of these quality gurus.
Quality Management for Business Excellence
