Amrit Tiwana, "Knowledge Management Toolkit"ISBN 0130128538 | 640 pages | PDF | 8 Mb
Themes discussed in this book:- Knowledge Management: A Goldmine or an Empty Piggy-bank?
- Accounting for Abnormal Differences
- Intellectual Capital
- Knowledge-Centric Drivers
- Personnel-Focused Drivers- From Data to Information to Knowledge
- Knowledge Management Systems and Existing Technology
- Knowledge-Friendly Companies
- Is Your Company Ready for Knowledge Management?