Using Emotional Intelligence on the Job

What you'll learn

understand the impact of workplace emotions
know how to communicate with empathy
apply emotional intelligence in a confrontation
help others develop self-awareness and empathy

Description

You feel that everything is wrong at work? Are you frustrated by your job? Is your working environment conflictual? Is it difficult to work with your colleagues? Do you feel like skipping work today?

If your answer is yes, the solution is simple: work on your emotional intelligence and everything will change. Take a short course with high impact.

After completing this course, you will be able to:

understand the impact of workplace emotions,
communicate with empathy,
apply key emotional intelligence skills in a confrontation scenario, and
help others to develop self-awareness and empathy.

The course includes video materials, written documents and quizzes to facilitate optimal learning, and reinforce your understanding and practical skills.
In less than 2 hours you are going to learn how to use your 4 key emotional intelligence competences on the job.
So, ff you want to better understand, develop and use your emotional intelligence skills, you will greatly benefit from this course.
This is high intensity training for your career success!

Who this course is for:

All who want to understand and develop their emotional intelligence skills will benefit from this course
This course is for business and public relations professionals, managers and executives, but mainly for services and front-line workers.