Gini Graham Scott, «A Survival Guide for Working With Humans»

Posted By: Alexpal
Gini Graham Scott, «A Survival Guide for Working With Humans»

Gini Graham Scott, «A Survival Guide for Working With Humans: Dealing With Whiners, Back-Stabbers, Know-It-Alls, and Other Difficult People»
AMACOM | ISBN 0814472052 | 2004 Year | CHM | 0,33 Mb | 176 Pages

Between dealing with difficult people and navigating through unexpected and complicated situations, the typical day at the office involves making countless choices on how to engage with others. To succeed in the long run, good work relationships must be carefully developed and maintained.

A Survival Guide for Working with Humans presents real-life scenarios of specific work relationship problems, along with interactive quizzes, and answers on how to solve each of the problems. The book shows readers how to:
Deal with ethical dilemmas in the workplace
Resolve everyday conflicts
Know when to speak up, when not to, and what to say
Make a graceful retreat from an unwinnable confrontation

Gini Graham Scott, Ph.D. is the founder and director of Changemakers and Creative Communications & Research. She is the author of 35 books, including Work with Me!: Resolving Everyday Conflict in Your Organization. She wrote the “Work it Right!” column, upon which this book is based, for the Oakland Tribune.

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