Systems Analysis and Design, Global Edition

By Kenneth E. Kendall • Julie E. Kendall

For undergraduate systems analysis and design courses.

This Global Edition has been edited to include enhancements making it more relevant to students outside the United States

Kendall and Kendall’s Systems Analysis and Design, 9e, is a human-centered book that concisely presents the latest systems development methods, tools, and techniques to students in an engaging and easy-to-understand manner.

New to this Edition
The ninth edition of Kendall & Kendall: Systems Analysis and Design includes extensive changes inspired by the swift transformations in the IS field over the last three years, and they are included as a response to the thoughtful input of our adopters, students, and reviewers. Many innovative and upgraded features are incorporated throughout this new edition. In particular:

New coverage of how systems analysts and organizations can participate in open source communities Expanded coverage of the analyst role in ERP (enterprise systems) New in-depth coverage of project management techniques


Features & benefits
Flexible text organization.
The five major parts of the text can be varied and supplemented by using real-world projects, HyperCase experiences, or other materials available on the instructor’s resource section of the Companion Website.

Part 1: Systems Analysis Fundamentals (Chapters 1-3) focuses on the basics of what an analyst does, how emerging information systems fit into organizations, ecommerce project management coverage, and how to manage a systems project using special software tools. Part 1 now includes introductions of the three main methodologies of the systems development life cycle (SDLC), expanded coverage of evaluating software and hardware, when to use COTS (commercial off the shelf software), and earlier, expanded material on creating the project charter.

Part 2: Information Requirements Analysis (Chapters 4-6) emphasizes the use of systematic and structured methodologies for performing information requirements analysis. The information in these chapters enables students to understand the approach to systems development.

Part 3: The Analysis Process (Chapters 7-10) details the analysis process, and builds on the previous two parts to move students into analysis of data flows as well as structured and semi-structured decisions.

Part 4: The Essentials of Design (Chapters 11-14) covers designing output, the design of web-based forms, relations between output method and content, the effect of output on users, and designing good forms and screens.

Part 5: Quality Assurance and Implementation (Chapters 15-16) focuses on designing accurate data entry procedures and includes material on managing the supply chain through the effective design of business-to-business (B2B) ecommerce.



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