ChatGPT for Modern Quality Managers

Leverage GPT for data analysis, flowcharts, audit prep, and quality documentation

What you'll learn
Use ChatGPT to perform structured root cause analysis using 5 Whys and Fishbone diagrams for recurring quality issues
Generate and interpret the 7 Basic Quality Tools, including Pareto charts, histograms, scatter plots, and control charts
Create audit checklists, simulate auditor questions, and draft findings and follow-up reports using AI assistance
Write or revise quality procedures, SOPs, and work instructions in ISO-aligned formats using GPT-generated content
Design process flowcharts with the help of GPT-powered tools for training or documentation
Integrate AI into daily quality tasks while maintaining human oversight, ensuring accuracy, and compliance

Requirements
No prior experience with AI or ChatGPT is required. This course starts with the basics and builds up gradually
A ChatGPT Plus account ($20/month) is recommended to access GPT-4o, which is used throughout the course
Learners should have a general understanding of quality management principles (e.g., audits, procedures, root cause analysis)

Description
Apply AI to Data Analysis, Quality Tools, Flowcharts, Audit Checklists, and SOP DevelopmentIn an era of increasing complexity and rapid change, quality professionals are expected to do more with less; faster, smarter, and with greater precision. This hands-on course equips modern quality management leaders with the skills to integrate ChatGPT and GPT-4o into their daily work, dramatically improving efficiency, insight, and communication across the quality function.Whether you're writing procedures, conducting audits, performing root cause analysis, or preparing reports, ChatGPT can act as your intelligent assistant, guiding, drafting, analyzing, and even visualizing data. This course provides not just theory, but also immediately applicable skills, customized GPTs, and practical examples from manufacturing, service, and regulated industries.What You'll Learn:How ChatGPT works, including the differences between GPT-4o, GPT-4.5, and custom GPTsHow to use AI for root cause analysis using structured 5 Whys and Fishbone methodsHow to generate and interpret the 7 Basic Quality Tools with AI, including charts and visual aidsHow to build flowcharts and process maps using AI-powered toolsHow to create audit checklists, simulate auditor questionsHow to write or revise SOPs, policies, and work instructions using ISO 9001 aligned formatsBest practices for prompt engineering and building GPTs tailored to your quality needsHow to balance AI assistance with human judgment for reliable, defensible outputsTools and Features You'll Use:ChatGPT Plus (GPT-4o access at $20/month recommended)Custom GPTs designed for Fishbone Analysis, Flowchart Design, and Data VisualizationLive examples using uploaded files (CSV, Excel, etc.) for charting and analysisTemplates and prompt guides for audits, procedures, RCA, and training contentWho Should Take This Course:Quality Managers, Engineers, and AuditorsOperational Excellence and Continuous Improvement ProfessionalsProcess Owners, Trainers, and Quality System LeadsAnyone responsible for quality documentation, reporting, or analysisOutcome:By the end of this course, you will be equipped to use AI as a strategic extension of your quality role, saving hours of manual effort, increasing the quality of your outputs, and driving smarter decisions through data, structure, and insight.

Who this course is for:
Quality Managers seeking to modernize their approach using AI tools, Quality Engineers involved in root cause analysis, data interpretation, and reporting, Internal and External Auditors preparing checklists, findings, and summaries, Operational Excellence Leaders applying lean, Six Sigma, or continuous improvement practices, Supervisors and Team Leads who support quality initiatives and frontline improvements, Professionals preparing for ASQ or ISO-based certifications looking to sharpen practical skills