Business English For Professional Communication At Work

Advanced Skills | Business English | Professional Communication | Workplace Success

What you'll learn

You will be introduced to English for the workplace, focusing on improving your vocabulary and listening skills through hands-on experience.

You will gain insights into preparing for the job application process, including writing a CV that can help you excel in an interview, all in professional Engli

You will learn how to conduct various tasks such as writing professional English, creating executive summaries, and delivering proposal presentations.

You will practice how to engage in conversations in both formal and informal scenarios, with tips on using polite expressions and gracefully ending conversation

You will develop listening skills and enhance leadership abilities through effective English communication.

You will receive tips on English for Customer Service, covering both verbal and non-verbal communication.

You will become proficient in handling phone communication with clients using appropriate business English.

You will gain confidence in self-evaluation, helping you track your progress in improving professional English skills.

You will access exclusive tools and methods for assessing your progress in English, integrating self-evaluation into your career development.

You will acquire resources for continued learning and guidance on using completion certificates to showcase your English proficiency in the workplace.

Requirements

There are no requirements or prerequisites necessary to take this course

Description

Plan to get your English communication skills to a top-notch level in your professional life? With our "Business English for Professional Communication at Work" course, we can help you become a professional English expert.Regardless of whether you already speak basic English well, learning business English will enhance your career prospects. It is possible to express yourself clearly, gain confidence, build strong relationships with colleagues, communicate effectively in English for Customer Service, and gain a competitive edge and new opportunities. The business English course will help you solve all your concerns regarding enriching your professional English skills.You will acquire all the professional English language skills when you need to learn English for workplace throughout the course, enabling you to confidently enter the workforce. In that context, we will teach you how to practice listening by providing you with real-world examples and suitable vocabulary. You must adequately prepare yourself in professional English as you begin your career. Whether you are creating a professional CV or LinkedIn profile, or you are attending a job interview, these guidelines will assist you in being well-prepared.In workplaces, you may need to compose professional emails, post job openings, and produce reports for official purposes. In these situations, you must use appropriate business English. You will be fully prepared to become an expert in English by taking our course. As you advance, you'll discover the finest ways to communicate in English so that your conversations at work go more smoothly.Additionally, we will discuss active listening strategies for enhancing English for workplace. In addition, we will teach you how to practice listening in the workplace with various English accents, which will enhance your leadership communication skills. But that's not all—through effective phone communication with clients, our specially designed course will teach you how to communicate in English and provide seamless customer service. We'll also teach you useful language for making phone calls. At the end of our course, we will use tools and methods to assess progress in English for self-evaluation.Grab the opportunity now! It's your chance to become an expert in business English with our Business English for Professional Communication at Work course!This course comes with the following Sections:Introduction to Workplace English: In this module, we’ll cover all the essential things you need to know to be proficient in workplace English, such as vocabulary, listening techniques, and becoming ready for the workplace's preferred use of business English.Applying for a job: All of the requirements essential to applying for a job will be covered in this module, including creating a LinkedIn profile, a CV, and a cover letter in professional English. It will prepare you for interviews with confidence.Writing in English at Work: The competencies you need to write job ads, emails, executive summaries, and other writing-related assignments in professional English, as well as how to present in business English, are the main focus of this module.Verbal Communication Skills: This module covers all forms of verbal communication in both formal and informal workplace conversations. We'll discuss using professional English in meetings and discussions, providing constructive criticism in a formal setting, and more.

Overview

Section 1: Introduction to Workplace English

Lecture 1 Introduction

Lecture 2 Describing Your Professional Role

Lecture 3 Practice Listening Task

Lecture 4 Practical Application and Assignments

Lecture 5 Expressing and Discussing Workplace Preferences

Lecture 6 Workplace Vocabulary

Section 2: Applying for a job

Lecture 7 English Tips for Writing a CV

Lecture 8 English Writing Tips for Writing Cover Letter

Lecture 9 How to Attend a Job Interview

Section 3: Writing in English at Work

Lecture 10 Job Advertisement

Lecture 11 Writing Professional Emails

Lecture 12 Tone and Style for Formal Writing

Lecture 13 Report Writing Skills

Lecture 14 Executive Summaries

Lecture 15 Writing Memos and Internal Communications

Lecture 16 Common Mistakes in Professional Writing

Lecture 17 Proposals and Presentations

Lecture 18 How to Make a Presentation at Workplace?

Section 4: Verbal Communication Skills

Lecture 19 What are Contextual Greetings?

Lecture 20 Making Small Talk in English

Lecture 21 Discussing Non-Work-Related Topics Politely

Lecture 22 Maintaining Professionalism in Casual Conversations

Lecture 23 Transitioning Back to Work-Related Discussions

Lecture 24 Polite Expressions for Various Scenarios

Lecture 25 Ending Non-Work-Related Conversations

Lecture 26 Actively Participating in a Team Meeting

Lecture 27 Phrases to Use if You Are Holding a Meeting

Lecture 28 How to Give Constructive Criticism and Praise

Lecture 29 Handling Criticism Positively

Lecture 30 Importance of Giving and Receiving Feedback in the Workplace

Section 5: Listening Skills for the Workplace

Lecture 31 Active Listening Techniques

Lecture 32 Asking Questions for Clarification

Lecture 33 How to Improve Listening Comprehension in English at the Workplace

Lecture 34 Practising Listening with Different English Accents in the Workplace

Lecture 35 Leadership Communication

Section 6: English for Customer Service

Lecture 36 Breakdown of conversations

Lecture 37 Telephone Communication

Lecture 38 Best practices for written communication with customers

Lecture 39 Handling Angry Customers Over the Telephone in the Workplace

Section 7: Making Phone Calls

Lecture 40 Useful language for making phone calls

Lecture 41 Effective Phone Communication with Clients

Lecture 42 Making suggestions

Section 8: Evaluation and Feedback

Lecture 43 Self-Evaluation Techniques

Lecture 44 Tools and Methods for Assessing Progress in English

Lecture 45 Integrating Self-Evaluation into Career Development

Lecture 46 Resources for Continued Learning and the Use of Completion Certificates in Engli

People interested in learning business English,People who want to be experts in professional English,The course is designed both for job holders and job aspirants,People who want to improve their English for workplace.