Navigating The Balance Between Empowerment & Accountability

Develop effective delegation practices including communication, service, feedback, development and empowerment.

What you'll learn

Identify work that you can delegate to your team.

Evaluate and determine team members' skill and availability to complete work.

Delegate with clear expectations that empower team members.

Balance empowerment and accountability to ensure engagement and performance.

Requirements

Some leadership experience will enhance your learning in this course but it is not required.

Description

Delegation is not a new concept, but one that leaders consistently find challenging. Determining who to assign which responsibility, ensuring team members meet performance expectations, and achieving the right level of accountability without being controlling are scenarios leaders, both new and experienced, face.Navigating the Balance Between Empowerment and Accountability addresses these challenges by providing knowledge, resources and practices that make empowering people with accountability possible. You will learn how to identify responsibilities you can delegate to others and who is best suited for the work. You will also practice the preparation and steps required to fully empower a team member. Beyond that, you will consider each of your team member’s current position in the delegation process to move them along the journey to empowerment with accountability.The course is divided into two sections. Section one focuses on the initial approach to identifying work to delegate, determining who you will delegate to and preparing to meet with them. The second section covers the process that moves beyond that initial conversation through what is required to empower someone with accountability. Finally, discipline is discussed for those instances when expectations are not met. You will receive downloadable worksheets for each step as well as an empowerment assessment that will guide you to consider your current delegation practices.

Overview

Section 1: Prepare to Delegate a Work Responsibility

Lecture 1 Introduction

Lecture 2 Is there work I can give away?

Lecture 3 Understand Team Member Capability and Capacity

Lecture 4 Empowerment Defined and Applied

Lecture 5 Lay the Foundation for Empowerment

Lecture 6 Observe the Team Member's Skill Level

Section 2: The Empowerment Process

Lecture 7 Empowerment Process Overview

Lecture 8 Accountability through Service and Feeback

Lecture 9 Accountability Through Development and Empowerment

Lecture 10 Accountability Through Discipline

Lecture 11 Conclusion

Leaders who find it challenging to delegate work to employees in a manner that empowers while holding them accountable.