Learning the Art of Direct Communication
Released: 06/2025
Duration: 55m 42s | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 195 MB
Genre: eLearning | Language: English
Released: 06/2025
Duration: 55m 42s | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 195 MB
Genre: eLearning | Language: English
In this course, professor and communications expert Tessa West shows you how to develop strategies to communicate more directly. Learn how to identify your typical communication patterns and the reasons why communicating with transparency can be so difficult. Gather tools and techniques to prepare for direct communication, highlighting your goals and framing the conversation. Along the way, discover strategies to identify communication patterns that disrupt direct communication—including the bait and switch, barrier dumping, punt-it-out, defensiveness, and stonewalling—with practical and proven ways to address each of these patterns. By the end of this course, you’ll be prepared to navigate situations where direct communication can be especially difficult, such as when you’re giving feedback or dealing with team conflict.
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