Management Essentials: Organizational Change Management Tools for The People Side of Change

How to Change or Move Organizations with limited Resistance and maximum Success
This book offers an overview of proven theories to deal with the people side of change.

Learn to understand the science of Change Management as a complex and interdisciplinary science. You will learn proven Change Management theories to help you successfully complete change processes.
This book offers you a set of tools to overcome or prevent change resistance in employees. You will learn to change and move organizations with limited resistance and maximum success.
In this book you will learn:
How to define Change Management
You will learn the difference between Change and Interim Management. The stages of Change Management according to Everett Rogers are explained. You will be introduced to the topics of urgency, attention and resistance.

How to use the PROMIC Framework
The PROMIC framework of Ten Have helps to plan, communicate and implement change. It serves as a change management tool. It takes into account why changes fail. You will get acquainted with four-phase model of Ten Have and Hardjono and the Color Theory of DeCaluwй. You will learn to direct change in practice supported by the Drucker framework and do Stakeholder Analysis according to the research of Johnsen and Scholes. You will also get more information about the people side of change in organizations. The leadership models of Goleman, Organizational culture according to Harrison and Team Dysfunctions theory of Lencioni are discussed. Total Quality Management in Change management and BAVICTORY model of Zaltman and Duncan are presented as well. You will learn about the needs for an organization structure according to research of Ulrich.

How to use the eight-step model of John Kotter
Learn to apply Kotter’s step by step framework to convince employees of changes.

How to use the ADKAR model by Jeff Hiatt
Learn to focus change on outcome instead of tasks. Gain the necessary insight on employee involvement in changes
How to use Appreciative Inquiry
You will get acquainted with the research of Cooperrider and Weatherhead about Appreciative Inquiry. You will learn different approaches to organizations. The first is the organization as a machine as discussed by Morgan and Lewis & Vereen. The second is the organization as Living being as researched by Lewis. This chapter give you a closer look to communication, emotions and storytelling in change management.
How to steer on success indicators
You will learn about organizational development and transformation. You will get to know the success and failure factors of change management. The EFQM framework and three-phase model of Lewin are also explained during this chapter.
Continuous Change according to Blanchard and Waghorn
Learn how it is necessary in an ever changing world to be a continuous changing organization.

How to deal with issues
You will learn techniques to deal with issues and resistance according to Swieringa and Jansen.
About The Author
Jens Devillй is an author, investor and project professional with a passion for management and personal development. He studied multilingual communication at HUB college in Brussels and has a master degree in the management sciences with a focus on Open Innovation.
Currently he is active for a major European retailer as Resource Manager in an IT and project environment. He uses his knowledge of methodologies like PRINCE2, MsP, MoP, MoR, ITIL, Six Sigma to support many different project portfolios and programs.