"Organizational Conflict" ed. by Ana Alice Vilas Boas

In this book authors learn about organizational conflict, highlighting different perspectives of conflict resolution and conflict management in different settings and areas, as well as different theoretical views on this subject. The authors bring ideas, studies, findings, and experiences to enhance our knowledge in the field of organizational conflict. This book will be of interest to readers with a diverse group of interests in different specialties such as management, social psychology, education, law, and sociology.

The book is divided into two sections, and their respective chapters refer to two different perspectives of study.
The first section covers Conceptual Frameworks on Organizational Conflict, considering management and conflict resolution, conflict in organizations as an indicator for organizational values, organizational trust as a conflict management tool, conflicts and social capital, and team conflict in complex adaptive systems.
The second section deals with Empirical Studies on Organizational Conflict, emphasizing research on conflict resolution from the perspective of managers and project teams, resistance to change and conflict of interest, conflicts as a springboard for Metallica's success, drivers of innovation deployment affecting marketing relationships, and impacts of national culture on the use of bonuses for teamwork.


Contents
1 Management and Conflict Resolution: Conceptual Tools for Securing Cooperation and Organizational Performance
2 Conflict in Organization: Indicator for Organizational Values
3 Organizational Trust as a Conflict Management Tool in Contemporary Work Organizations
4 Conflicts and Social Capital in Organizations
5 Complex Adaptive Systems: Adapting and Managing Teams and Team Conflict
6 Conflict Resolution by Managers
7 Resistance to Change and Conflict of Interest: A Case Study
8 Conflicts as Springboard for Metallica's Success
9 Drivers of Innovation Deployment Affecting the Marketing and Sales Relationship
10 Impact of National Culture on the Bonus' Use for Teamwork