Robert Kaplan, «Balanced Scorecard as a Strategic Management System».
Harvard Business School dissertation | 2002 Year | PDF | 0.99 Mb | 53 Pages
If you ever wanted to learn Balanced Scorecard, but never had enough time to read the Kaplan book, here's a unique dissertation made by Dr. Kaplan in 2002 where it summarizes the approach with several examples and insights of the future trends in BSC.
The screenshots aren't very clear, but they're readable. A must for a University or MBA student, its like having BSC in a nutshell.
New Rapidshare link: (Dec 2008)http://rapidshare.com/files/170970113/kaplan.rar.html