J.Alexander, et al - "Cisco CallManager Fundamentals: A Cisco AVVID Solution" (2nd Edition)

Posted By: Alexpal

John Alexander, Chris Pearce, Anne Smith, Delon Whetten,
"Cisco CallManager Fundamentals: A Cisco AVVID Solution" (2nd Edition)
Cisco Press | ISBN 1587051923 | September 20, 2005 Year | CHM | 10,84 Mb | 950 Pages

Cisco Systems has lately become aggressive in promoting applications of the IP network infrastructure equipment that the company has traditionally sold. Cisco CallManager — the subject of Cisco CallManager Fundamentals — is essentially an IP-based Public Branch Exchange (PBX) that enables companies to carry their voice and data traffic on a single network infrastructure. This book explains how CallManager (originally developed by Selsius Systems) goes about providing call-control services to IP telephony devices and performing reliably as a corporate telephone switch, and offers insight into how the product may evolve. The volume provides systems architects, engineers, and implementation technicians with the details they need to build strong CallManager systems.
Written by members of the CallManager development team and extensively edited for accuracy, Cisco CallManager Fundamentals uses prose and remarkably clear network diagrams to make its points. People looking for a detailed understanding of how CallManager works will find themselves delighted. While technicians looking for click-this, click-that procedures will be generally disappointed (such didactic techniques are not typical of Cisco Press books), they will find a fair number of sections that explain, in general terms, how to do such administrative work as loading users' names into a CallManager database and routing calls to emergency numbers.

Exposes the inner workings of CallManager to help maximize the Cisco IP Communications solution

— Includes new content on Q.SIG, SIP trunks, video support, hunt lists and line groups, time-of-day routing, new features added in CallManager releases 3.2, 3.3, 3.4, 4.0, and 4.1, and more
— Updates the only documentation available that details CallManager's inner workings so readers can understand the role each component plays and how they interrelate
— Fosters a full understanding of how CallManager processes information; how it manages media resources for conferencing, transcoding, annunciation and more; how it interacts with the various protocols; and much more
— Written by CallManager authorities — the engineers and technical writer who developed the software and its documentation from CallManager's beginnings
Cisco CallManager Fundamentals, Second Ed., provides readers with examples and reference information on Cisco CallManager, the call processing component of the Cisco IP Communications solution. It is the only available book and documentation that describes the architectural layers of CallManager and their functionality. With this detailed information, readers learn how CallManager processes calls and manages resources and features. The second edition of Cisco CallManager Fundamentals covers the latest software releases through release 4.1. With this book, readers can gain a deeper understanding of the system and find answers to questions not available through any other source.

The book is organized by the major pieces of CallManager: Chapter 1 discusses architecture and provides a history of CallManager evolution; Chapter 2 details call routing; Chapter 3 addresses station devices; Chapter 4 describes voice gateways; Chapter 5 explains how CallManager processes media; Chapter 6 explains manageability and monitoring tools; Chapter 7 describes call detail records. The Appendixes describe CallManager features, solutions that integrate with CallManager, and the signaling protocols CallManager employs.

P.S. Also,
David Bateman, "Configuring CallManager and Unity: A Step-by-Step Guide"