Customer Communities: Engage and Retain Customers to Build the Future of Your Business
Customer Communities: Engage and Retain Customers to Build the Future of Your Business by Nick Mehta, Robin Van Lieshout
English | November 7, 2023 | ISBN: 1394172117 | 256 pages | MOBI | 2.97 Mb
English | November 7, 2023 | ISBN: 1394172117 | 256 pages | MOBI | 2.97 Mb
Make community building your ultimate business growth strategy
In Customer Communities: Engage and Retain Customers to Build the Future of Your Business, Nick Mehta and Robin Van Lieshout deliver an actionable playbook on how to cultivate meaningful communities that fuel quantifiable business growth. In the book, you’ll learn how to capitalize on this new growth strategy to scale your company and develop excitement around your products and your firm.
The authors outline the 10 foundational Laws of Community, explaining why community development does not need to be expensive and how to integrate community in the heart of your customer journey. You’ll also find:
- Strategies for creating a cross functional customer engagement team
- Techniques for building community in places that aren’t the web or on social media
- Ways to bring your organization’s culture and values into your community with a human-first alignment
Feel Free to contact me for book requests, informations or feedbacks.
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