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    Customer-Centric Design: Based on QFD Principles

    Posted By: hill0
    Date: 29 Mar 2025 13:18:19
    Customer-Centric Design: Based on QFD Principles

    Customer-Centric Design: Based on QFD Principles
    English | 2025 | ISBN: 1032898402 | 184 Pages | EPUB | 10 MB
    Details

    Marketing, Sales and Customer Management

    Posted By: arundhati
    Date: 27 Jan 2025 18:10:20
    Marketing, Sales and Customer Management

    Richard Hofmaier, "Marketing, Sales and Customer Management "
    English | ISBN: 3110410257 | 2015 | 260 pages | EPUB, PDF | 27 MB + 7 MB
    Details

    Managing Customer Experiences in an Omnichannel World: Melody of Online and Offline Environments in the Customer Journey

    Posted By: roxul
    Date: 29 Dec 2024 09:05:34
    Managing Customer Experiences in an Omnichannel World: Melody of Online and Offline Environments in the Customer Journey

    Taşkın Dirsehan, "Managing Customer Experiences in an Omnichannel World: Melody of Online and Offline Environments in the Customer Journey"
    English | ISBN: 1800433891 | 2020 | 344 pages | EPUB | 4 MB
    Details

    Customer Success Management – Kundenerfolg als Geschäftsstrategie

    Posted By: hill0
    Date: 12 Dec 2024 07:42:02
    Customer Success Management – Kundenerfolg als Geschäftsstrategie

    Customer Success Management – Kundenerfolg als Geschäftsstrategie:
    Wie Business-Kunden ihre Ziele erreichen können
    Deutsch | 2024 | ISBN: 303170813X | 145 Pages | PDF (True) | 2 MB
    Details

    "Customer Relationship Management: Contemporary Concepts and Strategies" ed. by Tahir Mumtaz Awan, Taufiq Choudhry

    Posted By: exLib
    Date: 1 Dec 2024 23:59:47
    "Customer Relationship Management: Contemporary Concepts and Strategies" ed. by Tahir Mumtaz Awan, Taufiq Choudhry

    "Customer Relationship Management: Contemporary Concepts and Strategies" ed. by Tahir Mumtaz Awan, Taufiq Choudhry
    ITexLi | 2024 | ISBN: 0850142504 9780850142501 0850142490 9780850142495 0850142512 9780850142518 | 81 pages | PDF | 7 MB

    This book examines the dynamics in customer relationship management (CRM) due to cutting-edge technologies and human-centric approaches that redefine businesses’ engagement with their customers. The book offers an all-inclusive view of the current and future topography by investigating the deep impact of emotional intelligence on customer loyalty and coupling the transformative power of AI. This book also addresses CRM implementation across diverse markets and cultures by offering a unique perspective on the universal and adaptable nature of customer management strategies.
    Details

    Customer 360: How Data, AI, and Trust Change Everything

    Posted By: hill0
    Date: 9 Nov 2024 06:59:20
    Customer 360: How Data, AI, and Trust Change Everything

    Customer 360: How Data, AI, and Trust Change Everything
    English | 2025 | ISBN: 1394273614 | 301 Pages | EPUB | 18 MB
    Details

    Customer Relationship Marketing

    Posted By: TiranaDok
    Date: 4 Nov 2024 12:05:42
    Customer Relationship Marketing

    Customer Relationship Marketing by Avi-Meir Zaslavsky, Dmytro Yurikov
    English | March 20, 2024 | ISBN: N/A | ASIN: B0CYQWG7PG | 305 pages | EPUB | 11 Mb
    Details

    Powering the Lean Enterprise: How to Streamline Operations, Improve Quality, and Gain Customer Loyalty

    Posted By: arundhati
    Date: 13 Oct 2024 02:36:49
    Powering the Lean Enterprise: How to Streamline Operations, Improve Quality, and Gain Customer Loyalty

    Bill Artzberger, "Powering the Lean Enterprise: How to Streamline Operations, Improve Quality, and Gain Customer Loyalty"
    English | ISBN: 103283031X | 2024 | 204 pages | PDF | 4 MB
    Details

    The Little Book of Big Customer Satisfaction Measurement

    Posted By: roxul
    Date: 7 Oct 2024 06:03:04
    The Little Book of Big Customer Satisfaction Measurement

    Ajit Rao, "The Little Book of Big Customer Satisfaction Measurement"
    English | ISBN: 8132109783 | 2012 | 180 pages | EPUB | 2 MB
    Details

    Organisational Schizophrenia: Impact on Customer Service Quality

    Posted By: roxul
    Date: 7 Oct 2024 06:00:12
    Organisational Schizophrenia: Impact on Customer Service Quality

    Gopal K Gureja, "Organisational Schizophrenia: Impact on Customer Service Quality"
    English | ISBN: 8132109562 | 2013 | 376 pages | EPUB | 2 MB
    Details

    The Crystal-Clear Guide to Customer Perspectives: Navigating the Voice of the Customer

    Posted By: TiranaDok
    Date: 16 Aug 2024 10:10:00
    The Crystal-Clear Guide to Customer Perspectives: Navigating the Voice of the Customer

    The Crystal-Clear Guide to Customer Perspectives: Navigating the Voice of the Customer by SHARAD GUPTA
    English | January 27, 2024 | ISBN: N/A | ASIN: B0CTGH1VHM | 102 pages | EPUB | 0.18 Mb
    Details

    Customer Communities: Engage and Retain Customers to Build the Future of Your Business

    Posted By: Free butterfly
    Date: 4 Jun 2024 19:17:34
    Customer Communities: Engage and Retain Customers to Build the Future of Your Business

    Customer Communities: Engage and Retain Customers to Build the Future of Your Business by Nick Mehta, Robin Van Lieshout
    English | November 7, 2023 | ISBN: 1394172117 | 256 pages | MOBI | 2.97 Mb
    Details

    Mastering Customer Success

    Posted By: hill0
    Date: 1 Jun 2024 06:19:34
    Mastering Customer Success

    Mastering Customer Success: Discover tactics to decrease churn and expand revenue
    English | 2024 | ISBN: 1835469035 | 297 Pages | EPUB (True) | 3.2 MB
    Details

    Digital Customer Success

    Posted By: hill0
    Date: 28 May 2024 16:43:51
    Digital Customer Success

    Digital Customer Success:
    Why the Next Frontier of CS is Digital and How You Can Leverage it to Drive Durable Growth
    English | 2024 | ISBN: 1394205872 | 189 Pages | PDF | 5 MB
    Details

    The CLV Revolution: Transform Your Ecommerce with Customer Value Optimization

    Posted By: TiranaDok
    Date: 22 Apr 2024 17:36:50
    The CLV Revolution: Transform Your Ecommerce with Customer Value Optimization

    The CLV Revolution: Transform Your Ecommerce with Customer Value Optimization by Valentin Radu
    English | September 18, 2023 | ISBN: N/A | ASIN: B0CJC7FKC5 | 275 pages | EPUB | 6.27 Mb
    Details
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