Digital Customer Success:
Why the Next Frontier of CS is Digital and How You Can Leverage it to Drive Durable Growth
English | 2024 | ISBN: 1394205872 | 189 Pages | PDF | 5 MB
Why the Next Frontier of CS is Digital and How You Can Leverage it to Drive Durable Growth
English | 2024 | ISBN: 1394205872 | 189 Pages | PDF | 5 MB
In Digital Customer Success: The Next Frontier, a team of trailblazing Customer Success professionals and digital entrepreneurs delivers an insightful discussion of the next stage in Customer Success management. In the book, you'll discover how to design and deploy touchless and automated digital interventions that help your software users learn and grow as they use your product and unlock the value trapped within it ― without ever needing to reach out to a live Customer Success Manager.