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The Art of Managing Professional Services: Insights from Leaders of the World's Top Firms

Posted By: l3ivo
The Art of Managing Professional Services: Insights from Leaders of the World's Top Firms

Maureen Broderick, "The Art of Managing Professional Services: Insights from Leaders of the World's Top Firms"
English | 2010 | ISBN: 0137042523, 0133353826 | 297 pages | True PDF | 8.8 MB

The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture, 3rd Edition

Posted By: l3ivo
The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture, 3rd Edition

Robert Spector, breAnne O. Reeves, "The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture, 3rd Edition"
English | 2017 | ISBN: 1119375355 | 224 pages | PDF | 1.4 MB

The Revenue Acceleration Playbook: Creating an Authentic Buyer Journey Across Sales, Marketing, and Customer Success

Posted By: First1
The Revenue Acceleration Playbook: Creating an Authentic Buyer Journey Across Sales, Marketing, and Customer Success

The Revenue Acceleration Playbook: Creating an Authentic Buyer Journey Across Sales, Marketing, and Customer Success by Brent Keltner
English | April 5th, 2022 | ISBN: 1774581019 | 416 pages | True EPUB | 4.08 MB

Want to accelerate your sales? Stop selling, and start connecting.

Building a StoryBrand: Clarify Your Message So Customers Will Listen

Posted By: l3ivo
Building a StoryBrand: Clarify Your Message So Customers Will Listen

Donald Miller, "Building a StoryBrand: Clarify Your Message So Customers Will Listen"
English | 2017 | ISBN: 1400201837 | 240 pages | MOBI | 2.3 MB

Customer Education: Why Smart Companies Profit by Making Customers Smarter

Posted By: l3ivo
Customer Education: Why Smart Companies Profit by Making Customers Smarter

Adam Avramescu , "Customer Education: Why Smart Companies Profit by Making Customers Smarter"
English | 2019 | ISBN: 1791729886 | 306 pages | EPUB | 1.1 MB

The Metail Economy: 6 Strategies for Transforming Your Business to Thrive in the Me-Centric Consumer Revolution

Posted By: First1
The Metail Economy: 6 Strategies for Transforming Your Business to Thrive in the Me-Centric Consumer Revolution

The Metail Economy: 6 Strategies for Transforming Your Business to Thrive in the Me-Centric Consumer Revolution by Joel Bines
English | February 2nd, 2022 | ISBN: 1264274637 | 240 pages | True EPUB | 0.61 MB

Rethink, rebuild, and re-energize your relationship with every customer for ultimate success in today's Metail economy

«Corporate Gifts» by Anthony Ekanem

Posted By: Gelsomino
«Corporate Gifts» by Anthony Ekanem

«Corporate Gifts» by Anthony Ekanem
English | EPUB | 0.2 MB

Disability and Shopping: Customers, Markets and the State (Routledge Advances in Disability Studies)

Posted By: sasha82
Disability and Shopping: Customers, Markets and the State (Routledge Advances in Disability Studies)

Disability and Shopping: Customers, Markets and the State (Routledge Advances in Disability Studies) by Ieva Eskyte
2019 | ISBN: 1138105775, 0367663007 | English | 272 pages | PDF | 3 MB

Know What You're For: A Growth Strategy for Work, an Even Better Strategy for Life

Posted By: l3ivo
Know What You're For: A Growth Strategy for Work, an Even Better Strategy for Life

Jeff Henderson, John C. Maxwell, "Know What You're For: A Growth Strategy for Work, an Even Better Strategy for Life"
English | 2019 | ISBN: 0310356318 | 256 pages | MOBI | 5.8 MB

«Summary, Analysis & Review of Robbie Kellman Baxter’s The Membership Economy by Instaread» by Instaread

Posted By: Gelsomino
«Summary, Analysis & Review of Robbie Kellman Baxter’s The Membership Economy by Instaread» by Instaread

«Summary, Analysis & Review of Robbie Kellman Baxter’s The Membership Economy by Instaread» by Instaread
English | EPUB | 1.9 MB

«Summary of The Innovator's Dilemma» by Instaread

Posted By: Gelsomino
«Summary of The Innovator's Dilemma» by Instaread

«Summary of The Innovator's Dilemma» by Instaread
English | EPUB | 0.2 MB

The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand

Posted By: l3ivo
The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand

Sarah Hatter, Jeff Vincent, Jason Rehmus, Shervin Talieh, Spencer Fry, Laura Gluhanich, Rich White, "The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand"
English | 2014 | ISBN: 0615962017 | 202 pages | EPUB | 0.2 MB

Digital Customer Service: Transforming Customer Experience for an On-Screen World

Posted By: First1
Digital Customer Service: Transforming Customer Experience for an On-Screen World

Digital Customer Service: Transforming Customer Experience for an On-Screen World by Rick DeLisi, Dan Michaeli
English | September 1st, 2021 | ISBN: 1119841909 | 256 pages | True EPUB | 19.80 MB

Digital Customer Service is the new standard for creating a 5-star customer experience

The Gold Standard: Giving Your Customers What They Didn't Know They Wanted

Posted By: First1
The Gold Standard: Giving Your Customers What They Didn't Know They Wanted

The Gold Standard: Giving Your Customers What They Didn't Know They Wanted by Colin Cowie
English | September 7th, 2021 | ISBN: 1400224004 | 288 pages | True EPUB | 0.98 MB

Learn how to cultivate the most incredible customer experiences on earth through this essential guide by Colin Cowie, distinguished purveyor of unforgettable "wow" events for the world's most demanding clients.

Crack the Customer Mind Code: Seven Pathways from Head to Heart to Yes!

Posted By: First1
Crack the Customer Mind Code: Seven Pathways from Head to Heart to Yes!

Crack the Customer Mind Code: Seven Pathways from Head to Heart to Yes! by Gary Hennerberg
English | December 31st, 2020 | ISBN: 1630476986 | 238 pages | True EPUB | 0.88 MB

Crack the Customer Mind Code is destined to upend how you approach marketing, advertising, and selling. Even as customer attitudes have shifted during this new century due to technology, the economy, and emotionally draining negative news, the way in which the human mind processes information remains constant.