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  3. Service Industry

The Art of Hair Colouring

Posted By: l3ivo
Date: 1 Mar 2023 07:43:30
The Art of Hair Colouring

David Adams, Jacki Wadeson, "The Art of Hair Colouring"
English | 1980 | ISBN: 1861528949, 0333734556 | 152 pages | PDF | 88.8 MB
Details

An Introduction to the Hair and Beauty Sector

Posted By: l3ivo
Date: 27 Feb 2023 08:58:04
An Introduction to the Hair and Beauty Sector

Gilly Ford, "An Introduction to the Hair and Beauty Sector"
English | 2011 | ISBN: 0435047515 | 230 pages | PDF | 11.5 MB
Details

Making Welcome: Enriching Life and Business with Hospitality

Posted By: First1
Date: 4 Nov 2022 02:59:59
Making Welcome: Enriching Life and Business with Hospitality

Making Welcome: Enriching Life and Business with Hospitality by Eddie Heintz
English | February 1st, 2022 | ISBN: 1632994844 | 170 pages | True EPUB | 0.57 MB

Mastering the Hospitality in You
Details

Service in the AI Era: Science, Logic, and Architecture Perspectives

Posted By: First1
Date: 27 Aug 2022 04:59:38
Service in the AI Era: Science, Logic, and Architecture Perspectives

Service in the AI Era: Science, Logic, and Architecture Perspectives by Jim Spohrer, Paul P. Maglio, Stephen L. Vargo, Markus Warg
English | August 26th, 2022 | ISBN: 1637423039 | 154 pages | True EPUB | 1.39 MB

Are you prepared for the coming AI era?
Details

Smart Services Summit: Smart Services Supporting the New Normal

Posted By: AvaxGenius
Date: 28 Apr 2022 22:52:55
Smart Services Summit: Smart Services Supporting the New Normal

Smart Services Summit: Smart Services Supporting the New Normal by Shaun West
English | PDF,EPUB | 2022 | 176 Pages | ISBN : 3030970418 | 10.7 MB

This book provides state-of-the-art descriptions of smart service innovations in the industry, supported by novel scientific approaches. It gathers findings and insights presented at the fourth Smart Services Summit, held in Zurich, Switzerland, in October 2021, which primarily focused on how smart services have enabled companies to adapt during and to the COVID-19 pandemic.
Details

Operations Management in the Hospitality Industry

Posted By: sasha82
Date: 13 Dec 2021 10:24:00
Operations Management in the Hospitality Industry

Operations Management in the Hospitality Industry by Peter Szende, Alec N. Dalton, Michelle (Myongjee) Yoo
2021 | ISBN: 1838675426 | English | 360 pages | PDF | 6 MB
Details

Ticket Masters: The Rise of the Concert Industry and How the Public Got Scalped

Posted By: l3ivo
Date: 9 Nov 2021 09:55:16
Ticket Masters: The Rise of the Concert Industry and How the Public Got Scalped

Dean Budnick, Josh Baron, "Ticket Masters: The Rise of the Concert Industry and How the Public Got Scalped"
English | 2012 | ISBN: 0452298083, 1550229494 | 416 pages | EPUB / MOBI | 1.5 MB
Details

The Gold Standard: Giving Your Customers What They Didn't Know They Wanted

Posted By: First1
Date: 7 Sep 2021 13:41:06
The Gold Standard: Giving Your Customers What They Didn't Know They Wanted

The Gold Standard: Giving Your Customers What They Didn't Know They Wanted by Colin Cowie
English | September 7th, 2021 | ISBN: 1400224004 | 288 pages | True EPUB | 0.98 MB

Learn how to cultivate the most incredible customer experiences on earth through this essential guide by Colin Cowie, distinguished purveyor of unforgettable "wow" events for the world's most demanding clients.
Details

Costing for the Service Industry

Posted By: roxul
Date: 30 Apr 2021 15:08:53
Costing for the Service Industry

Veda D. Malagatti, "Costing for the Service Industry"
English | ISBN: 1527556891 | 2020 | 170 pages | PDF | 3 MB
Details

Founder, Farmer, Tinker, Thief: The 4 Phases of the Entrepreneur's Journey

Posted By: DexterDL
Date: 20 Jun 2020 20:30:27
Founder, Farmer, Tinker, Thief: The 4 Phases of the Entrepreneur's Journey

Founder, Farmer, Tinker, Thief: The 4 Phases of the Entrepreneur's Journey by Chris Cooper
English | 2019 | ISBN: 1544501498 | 396 Pages | EPUB | 3 MB

There's never been a better time to be an entrepreneur, and yet finding the blueprint that can help you start or grow your business is a huge challenge. Every day, thousands of blog posts, podcasts, and videos are posted to guide and inspire entrepreneurs just like you.
Details

Creating a Customer Service Mindset

Posted By: Underaglassmoon
Date: 16 Jan 2020 05:25:46
Creating a Customer Service Mindset

Creating a Customer Service Mindset
Major Street Publishing | English | 2018 | ISBN-10: 0648238784 | 194 pages | PDF | 1.03 MB

by Jaquie Scammell (Author)
If you're looking to transform the customer service culture in your organisation, to decrease complaints and increase compliments, Jaquie Scammell's approach is simple and more human than simply introducing better processes and procedures - and her approach works
Details
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