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Sales and Service Digital Transformation: The Arrival of CRM3.0 Era

Posted By: hill0

Date: 26 Jun 2025 07:00:23

CRM

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Ultimate Microsoft Dynamics 365 CRM for Enterprises

Posted By: hill0

Date: 18 Mar 2025 13:24:18

CRM

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Customer Relationship Marketing: Theoretical And Managerial Perspectives

Posted By: hill0

Date: 16 Feb 2025 11:41:37

CRM

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CRM Goes Digital

Posted By: hill0

Date: 14 Feb 2025 09:42:19

CRM Digital

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"Customer Relationship Management: Contemporary Concepts and Strategies" ed. by Tahir Mumtaz Awan, Taufiq Choudhry

Posted By: exLib

Date: 1 Dec 2024 23:59:47

"Customer Relationship Management: Contemporary Concepts and Strategies" ed. by Tahir Mumtaz Awan, Taufiq Choudhry
ITexLi | 2024 | ISBN: 0850142504 9780850142501 0850142490 9780850142495 0850142512 9780850142518 | 81 pages | PDF | 7 MB

This book examines the dynamics in customer relationship management (CRM) due to cutting-edge technologies and human-centric approaches that redefine businesses’ engagement with their customers. The book offers an all-inclusive view of the current and future topography by investigating the deep impact of emotional intelligence on customer loyalty and coupling the transformative power of AI. This book also addresses CRM implementation across diverse markets and cultures by offering a unique perspective on the universal and adaptable nature of customer management strategies.

Science Business Personality Finance Marketing Customer Engagement Behaviour Relationship Management Strategies CRM

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Selling Smarter: The AI Edge in Closing Deals

Posted By: TiranaDok

Date: 6 Aug 2024 15:19:22

English Business AI Technology Marketing Sales Data CRM Predictive Analytics Tips

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Effektives Customer Relationship Management, 7. Auflage

Posted By: hill0

Date: 29 Jul 2024 07:25:28

Effektives Customer Relationship Management, 7. Auflage

CRM

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Salesforce CRM Administration Handbook

Posted By: hill0

Date: 30 Apr 2024 10:25:10

Salesforce CRM

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Mastering Microsoft Dynamics 365 Customer Engagement - Second Edition (Repost)

Posted By: step778

Date: 22 Apr 2024 09:42:19

Mastering Microsoft Dynamics 365 Customer Engagement - Second Edition (Repost)

Dynamics 365 CRM Business Software

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Managing Customer Relationships Using Customer Care Techniques

Posted By: hill0

Date: 27 Mar 2024 16:57:43

CRM

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AI and Business, and Innovation Research: Understanding the Potential and Risks of AI for Modern Enterprises

Posted By: AvaxGenius

Date: 30 Dec 2023 05:29:35

This book provides a comprehensive overview of the latest trends and developments in AI and business innovation research. In today's rapidly changing business environment, artificial intelligence (AI) has become an essential tool for innovation and growth. From marketing and customer service to supply chain management and product development, AI is transforming the way businesses operate, allowing them to make better decisions and achieve their goals faster and more efficiently than ever before.

Supply Chain Optimization Fraud Detection Prevention Marketing Automation Automation BPA Business Process Automation Machine Learning Business Innovation Customer Relationship Management CRM Business Mathematical and Computational Engineering Artificial Intelligence Computational Intelligence

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Critical Factors for Adoption of Customer Relationship Management: A Study of Palestine SMEs

Posted By: AvaxGenius

Date: 18 Dec 2023 02:00:54

This book explores the challenges in adopting customer relationship management (CRM) models in developing countries, with a focus on Palestine. Examining the cultural, organizational, and technological contexts, it reveals how these factors create adoption gaps, impacting customer pressure, employee engagement, and security. The narrative, enriched by real-world examples from Palestine, underscores the unique hurdles faced by firms in such environments.

CRM SMEs Customer Relationship Management Palestine Performance Organizational Performance Technology Economics Business Customer Relationship Management Market Research Competitive Intelligence Statistics general Consumer Behavior Online Marketing Social Media

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CRM Fundamentals (Repost)

Posted By: AvaxGenius

Date: 15 Nov 2023 06:58:13

CRM Fundamentals by Scott Kostojohn , Mathew Johnson , Brian Paulen
English | PDF | 2011 | 243 Pages | ISBN : 143023590X | 4.7 MB

CRM Fundamentals is a critical and comprehensive resource for executives and project leaders tasked with managing customer relationship management (CRM) initiatives. It provides an introduction to CRM and how it delivers value to organizations, and describes the process to build and execute a CRM roadmap successfully—including identifying goals, lining up the right people, planning projects, choosing software packages and consultants, managing the initial CRM implementation, and maintaining and evolving the program over time.