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    Sales and Service Digital Transformation: The Arrival of CRM3.0 Era

    Posted By: hill0
    Sales and Service Digital Transformation: The Arrival of CRM3.0 Era

    Sales and Service Digital Transformation: The Arrival of CRM3.0 Era
    English | 2025 | ISBN: 9819659604 | 422 Pages | PDF EPUB (True) | 68 MB
    CRM

    Ultimate Microsoft Dynamics 365 CRM for Enterprises

    Posted By: hill0
    Ultimate Microsoft Dynamics 365 CRM for Enterprises

    Ultimate Microsoft Dynamics 365 CRM for Enterprises
    English | 2025 | ISBN: 9348107828 | 351 Pages | EPUB (True) | 284 MB
    CRM

    Customer Relationship Marketing: Theoretical And Managerial Perspectives

    Posted By: hill0
    Customer Relationship Marketing: Theoretical And Managerial Perspectives

    Customer Relationship Marketing: Theoretical And Managerial Perspectives
    English | 2021 | ISBN: 1944659714 | 371 Pages | PDF (True) | 38 MB
    CRM

    CRM Goes Digital

    Posted By: hill0
    CRM Goes Digital

    CRM Goes Digital: Design and Use of Digital Customer Interface in Marketing, Sales and Service
    English | 2025 | ISBN: 365845797X | 314 Pages | PDF EPUB (True) | 20 MB

    "Customer Relationship Management: Contemporary Concepts and Strategies" ed. by Tahir Mumtaz Awan, Taufiq Choudhry

    Posted By: exLib
    "Customer Relationship Management: Contemporary Concepts and Strategies" ed. by Tahir Mumtaz Awan, Taufiq Choudhry

    "Customer Relationship Management: Contemporary Concepts and Strategies" ed. by Tahir Mumtaz Awan, Taufiq Choudhry
    ITexLi | 2024 | ISBN: 0850142504 9780850142501 0850142490 9780850142495 0850142512 9780850142518 | 81 pages | PDF | 7 MB

    This book examines the dynamics in customer relationship management (CRM) due to cutting-edge technologies and human-centric approaches that redefine businesses’ engagement with their customers. The book offers an all-inclusive view of the current and future topography by investigating the deep impact of emotional intelligence on customer loyalty and coupling the transformative power of AI. This book also addresses CRM implementation across diverse markets and cultures by offering a unique perspective on the universal and adaptable nature of customer management strategies.

    Selling Smarter: The AI Edge in Closing Deals

    Posted By: TiranaDok
    Selling Smarter: The AI Edge in Closing Deals

    Selling Smarter: The AI Edge in Closing Deals by Mike Yap
    English | December 5, 2023 | ISBN: N/A | ASIN: B0CPLH1SRK | 154 pages | EPUB | 2.05 Mb

    Effektives Customer Relationship Management, 7. Auflage

    Posted By: hill0
    Effektives Customer Relationship Management, 7. Auflage

    Effektives Customer Relationship Management: Instrumente - Einführungskonzepte - Organisation
    Deutsch | 2024 | ISBN: 3658424109 | 321 Pages | PDF (True) | 6 MB
    CRM

    Salesforce CRM Administration Handbook

    Posted By: hill0
    Salesforce CRM Administration Handbook

    Salesforce CRM Administration Handbook:
    A comprehensive guide to administering, configuring, and customizing Salesforce CRM

    English | 2024 | ISBN: 1835085695 | 328 Pages | EPUB (True) | 25 MB

    Mastering Microsoft Dynamics 365 Customer Engagement - Second Edition (Repost)

    Posted By: step778
    Mastering Microsoft Dynamics 365 Customer Engagement - Second Edition (Repost)

    Deepesh Somani, "Mastering Microsoft Dynamics 365 Customer Engagement - Second Edition"
    English | 2019 | pages: 609 | ISBN: 1788990226 | EPUB | 26,4 mb

    Managing Customer Relationships Using Customer Care Techniques

    Posted By: hill0
    Managing Customer Relationships Using Customer Care Techniques

    Managing Customer Relationships Using Customer Care Techniques:
    Strategy Development of an International Enterprise

    English | 2024 | ISBN: 1032713909 | 172 Pages | PDF (True) | 3 MB
    CRM

    AI and Business, and Innovation Research: Understanding the Potential and Risks of AI for Modern Enterprises

    Posted By: AvaxGenius
    AI and Business, and Innovation Research: Understanding the Potential and Risks of AI for Modern Enterprises

    AI and Business, and Innovation Research: Understanding the Potential and Risks of AI for Modern Enterprises by Bahaaeddin Alareeni, Islam Elgedawy
    English | PDF EPUB (True) | 2023 | 849 Pages | ISBN : 3031420845 | 72.2 MB

    This book provides a comprehensive overview of the latest trends and developments in AI and business innovation research. In today's rapidly changing business environment, artificial intelligence (AI) has become an essential tool for innovation and growth. From marketing and customer service to supply chain management and product development, AI is transforming the way businesses operate, allowing them to make better decisions and achieve their goals faster and more efficiently than ever before.

    Critical Factors for Adoption of Customer Relationship Management: A Study of Palestine SMEs

    Posted By: AvaxGenius
    Critical Factors for Adoption of Customer Relationship Management: A Study of Palestine SMEs

    Critical Factors for Adoption of Customer Relationship Management: A Study of Palestine SMEs by Omar Hasan Salah , Zawiyah Mohammad Yusof , Hazura Mohamed , Nur Fazidah Elias
    English | PDF EPUB (True) | 2023 | 137 Pages | ISBN : 9819983207 | 5.9 MB

    This book explores the challenges in adopting customer relationship management (CRM) models in developing countries, with a focus on Palestine. Examining the cultural, organizational, and technological contexts, it reveals how these factors create adoption gaps, impacting customer pressure, employee engagement, and security. The narrative, enriched by real-world examples from Palestine, underscores the unique hurdles faced by firms in such environments.

    CRM Fundamentals (Repost)

    Posted By: AvaxGenius
    CRM Fundamentals (Repost)

    CRM Fundamentals by Scott Kostojohn , Mathew Johnson , Brian Paulen
    English | PDF | 2011 | 243 Pages | ISBN : 143023590X | 4.7 MB

    CRM Fundamentals is a critical and comprehensive resource for executives and project leaders tasked with managing customer relationship management (CRM) initiatives. It provides an introduction to CRM and how it delivers value to organizations, and describes the process to build and execute a CRM roadmap successfully—including identifying goals, lining up the right people, planning projects, choosing software packages and consultants, managing the initial CRM implementation, and maintaining and evolving the program over time.

    The Art of CRM: Proven strategies for modern customer relationship management (Repost)

    Posted By: step778
    The Art of CRM: Proven strategies for modern customer relationship management (Repost)

    Max Fatouretchi, "The Art of CRM: Proven strategies for modern customer relationship management"
    English | 2019 | pages: 360 | ISBN: 1789538920 | EPUB | 24,0 mb

    Dynamic Customer Strategy: Today's CRM

    Posted By: hill0
    Dynamic Customer Strategy: Today's CRM

    Dynamic Customer Strategy: Today's CRM
    English | 2014 | ISBN: 1606496964 | 202 Pages | EPUB (True) | 2 MB
    CRM