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Service Chain Management: Technology Innovation for the Service Business

Posted By: AvaxGenius
Service Chain Management: Technology Innovation for the Service Business

Service Chain Management: Technology Innovation for the Service Business by Raphael Dorne
English | PDF | 2008 | 304 Pages | ISBN : 3540755039 | 3.86 MB

Service chain management enables service organisations to improve customer satisfaction and reduce operational costs through intelligent and optimised forecasting, planning and scheduling of the service chain, and its associated resources such as people, networks and other assets.