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"Digital Service Platforms" ed. by Kyeong Kang

Posted By: exLib
"Digital Service Platforms" ed. by Kyeong Kang

"Digital Service Platforms" ed. by Kyeong Kang
ITexLi | 2021 | ISBN: 1839691026 9781839691027 1839691018 9781839691010 1839691034 9781839691034 | 192 pages | PDF | 11 MB

This book reduces the ambiguity about e-service by clarifying how to take advantage of it as well as how to overcome barriers and issues. It includes ten chapters in three subject areas: e-service and social media, e-service concepts, and e-service quality and development.